Professionalism, Quality Professionalism, Professionalism , Quality Quality They saved me from making a bad decision! Can’t thank them enough! I called right when they opened the day I needed an appointment to get a thorough inspection for a car that I was hoping to purchase. Although it was completely last minute, they were incredibly polite, kind and accommodating to me. Bridget treated me with the care and hospitality of a sister. I truly felt she was genuinely invested in seeing me make a good decision and have all the information I needed. Nathan was the one doing the inspection on the car....wow! I was amazed at how thorough it was! The car was lifted high on the rack, and they were kind enough to walk me under the car and show me in person, all that was wrong with it. They didn’t make me feel rushed, but patiently explained everything to me. They even went so far as to take pictures of all the problems, create an inspection report, and send it to me via a link in a text message (so convenient!). The car needed over $6,000 in repairs alone! The cost of the inspection was nothing compared to how much they saved me from buying this lemon car! Plus they were super nice and attentive to me the entire time. It felt like family. A family that truly cares! Their genuine care for the well-being of their customers is priceless. I’ll go back to them in a heartbeat. Thank you Stein Automotive!!! You saved my rear!
Thank you so much Eden! This is exactly why we do full vehicle inspections and let the customer know what is going on with their car so they can make the best educated decision on what they want to do with their car. And if that means getting rid of the vehicle and not getting it repaired with us that’s completely fine, we’re just here to help and provide all the Information we can. Thank you for choosing Stein Automotive