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5
Middletown

When you have a 30 or 45 year old car it's good to know you have reliable servce that keeps you safely on the road at 84.

Thank you Mr Dakin, we will always do a full vehicle inspection to make sure the vehicle is safe and reliable for all our clients. We appreciate the great review thank you!

- Middletown
5
Bowman Field

The team at Stein Automotive has been taking care of my auto service needs for over 15 years and they are the best! I encourage customers to stop in and receive world class service advice from Ned and the team! Keep up the great work Stein Automotive!

5
Middletown

Ask for Rob, he’ll take care of you. They have a great staff and always have great communication. I take my car here every time I need mechanical work done of any kind. I have a 2007 BMW 335i, and they have taken great care of it. Highly recommend them!

Thank you we’re all about customer service and outstanding customer experience! Thank you so much for the great review

- Middletown
3
Middletown

I have lights on my dashboard like a Christmas tree and yet you didn’t even discuss the warning lights with me. You do a decent job but don’t give any extra value added. It seems for a small effort you could produce more value for your customer and make additional revenue. How much does it cost to plug into the machine and check codes?

I’m sorry to hear about your less then perfect experience at Stein Automotive let me talk with the team at Taylorsville road and see what happened and how we can make this right for you.

- Middletown
5
Middletown

This is the only place I'll ever get my car worked on. They're very prompt, and do fantastic work. That being said, I only trust the Taylorsville location, I had a bad experience at the Middletown location. Prices are great, and staff is very friendly. They even offer a shuttle service.

Thank you so much for the great review we have a very talented team at both locations please let us know if there’s anything we can do better to serve you!

- Middletown
1
Middletown

I would give this place zero stars if I could. This location was on my street and my usual mechanic was overbooked and I was so fearful of my car shutting down on me on the road so I took it to Stein. They charged me $100 just to look at my car. They wanted to charge me a total of around $350 for a battery change. Maybe I am a dumb girl who doesn’t know anything about cars but charging that much for something so simple is such a rip off.

Maria I’m sorry to hear that, let me look into this situation and see what happened and if there’s anything I can do to resolve this for you.

- Middletown
5
Bowman Field

these guys are among the best.

1
Middletown

I will never go back to this place. I went once in 2015 and they left the oil cap off after they finished. For that I paid $130 (ish) only to be told when I called to let them know the man said "you must have done something." Nope. I took it back in and they redid the oil change. Very inconvenient. Fast forward to this past week. I figured I would give them another shot because of the location for my scheduled Service C. I get a text around 8 that my car had been pulled into the lot. Another around 11:30 saying they were inspecting it. Finally after 3, I get a text and email with an estimate for over $4100 for the "required service C" work. Most of which I had done last year. I told the man all I wanted was the oil change and the man tried telling me they couldn't turn off the service light off since the other things they recommended weren't done. I know this is wrong and told him so and he kept insisting that was the truth. I replied that I was on my way to pick up the car. When I showed up he said, I went ahead and told them to turn that light off. Thought that couldn't be done... Hmm. Anyway, they charged me $248 for the oil change. Let me repeat, $248. Unbelievable. I will never go back to this place. Never! I don't care about the convenience of location. I would never recommend this to anyone. My only recommendation is to keep on driving to find another place.

I’m so sorry to hear you didn’t have a great experience at Stein, I will talk to management and see what the issue might me and be in touch as soon as possible

- Middletown
5
Bowman Field

I had my Benz serviced two months ago on a brake job. Discovered excessive bake dust on my rims. I called them about my concerns and was told to bring the car back. Picked my car up that same evening new brakes no more excessive brake dust. I prefer Stein's service over dealership without a doubt. Excellent customer service by this location! Peace

Thank you so much, we pride ourself on customer service, thank you for choosing Stein Automotive and supporting locally owned businesses.

- Bowman Field
4
Bowman Field

Pricey, but great service

Thank you Jason! With the outstanding service and workmanship we perform we can’t be the cheapest around but will always beat anyone when it comes to quality, and customer care and service. Thanks for the review we really appreciate it

- Bowman Field