Louisville Import Auto Repair

Excellent service.. Staff at front desk has great customer service.

Overpriced to say the least. They recommended that I needed services performed that were completely unnecessary according to 2 other mechanics that inspected my vehicle the following day. In addition to that, both of the other service stations stated that even if the services/repairs had been required, the quoted prices were “exorbitant”. I paid $350.00 for spark plugs that, according to the manufacturer, I shouldn’t need for another 50,000 miles (my vehicle has less than 50,000 miles on the odometer). All I asked for was a tune-up and I ended up with some VERY expensive spark plugs (which were NOT needed) and a list of overpriced services exceeding $2,000 that were recommended but, as it turns out, were either not really necessary or overpriced or both. I would NEVER recommend this place to ANYONE. BEWARE.

I have been going to Stein's for the last 8 years and I have always received top customer service! They have taken me home picked me up and brought me my car, now what company does that! The price is better then the dealership and the workers are great and stand behind there work. I recommend this shop.

There was a lot more wrong with my car than I thought, which is usually the case if anything feels "off" with my Mini. But they fixed it and it is running like new! I'm glad there is a specialist still in town that can take care of me. Wonderful service that kept me in the loop every step of the way. The diagnostic phase was spot-on, with no additional surprises or charges. I would definitely recommend and will be using Stein for all of my future Mini service.

Love Stein Automotive! The customer service is fantastic, thanks to Ned and Bridget. The inspection report link sent via text makes it simple to see what service is required and what is recommended for my car. Also, the status text messages are great. This is the only place I will take my car for service.

Stein Automotive did a great job servicing my Range Rover.

I am from out of town and needed a repair on the spot. Having no idea who they were, I tried Stein Automotive, and was astonished at how quickly they got a mechanic to evaluate my problem and jump on the service. In the end, the repair cost less than estimated, because they were honest with me about the the outcome, once they had the parts out of the vehicle. They were very courteous and kind, and helped me out in a pinch. The price was very fair. What started out as bad luck, ended up making me feel great by the time it was over (and it didn't take that long).

I have used Stein Automotive in Middletown for 10 years and several vehicles. My cars and I have always been treated excellent. Stein takes care of the immediate issue I may have as well as informs me of upcoming maintenance. Ned is an absolute vault of Knowledge as well as a man of high integrity.

5 stars to Steins Auto Repair ! They are my go to repair shop for over 16 years. I have taken all of the family cars, sport cars and my diesel pickup there ! The repairs have been to the highs standards! Ned and the staff have been GREAT! True Professional ! The coffee is good to!

The service I received here was fabulous. I was completely kept informed during the repairs with text messages and was sent a digital report with pictures and everything. A+ service.