Louisville Import Auto Repair

If you own a BMW or a Mercedes Benz that is out of warranty (we have both), you cannot do better than Stein Automotive. Great service, very accessible, always professional and thorough, very reasonable pricing.

Stein Automotive is the only place I take my two Mercedes. Greg and the staff are professional, courteous, honest and fair. It is easy to make an appointment, they complete the work in a timely fashion and pick me up to bring them home. I rely on their expertise to make sure that I am safe when on the road. I highly recommend their services.

Stein Automotive has been taking care of my Mercedez for years. I wouldn't go anywhere else. They are always honest and professional. Ask for Rob or Kenny. You can't go wrong. I recently started taking my sons Nissan there. They treat my son and his little car the same as if it were a luxury machine. A Plus and five stars all the way.

As usual, Kenny Hart as Manager made sure that my 1993 Porsche 968 with 485,000 miles received expert care. With digital notifications/updates and inspections sent to me, I could see exactly what they found and what needed to be repaired to maintain it in an excellent condition. Even found a specialty shop to refurbish the brake assemblies to a true "like-new" (or maybe better) condition. The only place I have let maintain my car for over 25 years!

Completed service timely and great customer service

Very clean, friendly staff! Definitely will be back

Amazing customer service!!! These guys are great

Had my BMW X5 in for service at Stein auto. They did a great job, customer service was amazing I’ll definitely be back!!!

Excellent repair shop! Took my old Maxima here to have the transmission fixed. Was afraid it wasn’t the place for me when I saw all of the nice BMWs and Mercedes in the parking lot. I was wrong. They’re great! Very quick and efficient, with good prices and communication. My new go-to spot for sure!

If you value your time, don't go to Stein. They will not call you when you need information on your vehicle's repair. Either you will have to wait excessively long for the repair, or you'll need to pull your repair from the queue because you need your car and they never called to let you know a reasonable timeline for the repair. You're better off using an organization that values your time. Update: After a response to my initial post, I expected to hear from a rep from Stein. Maybe I missed phone call or an email, but as of January 13, 2019, I've heard nothing. The issue with my vehicle turned out to be a fatal flaw; something Stein easily could have diagnosed and treated. After taking my car to another repair shop, it became clear that if I had been able to get my car repaired any sooner, it would have been repairable and the car would not have been total'ed out from the issue that Stein never bothered to call me about. Fair warning; You are likely better off using an organization that values your time.