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5
Bowman Field

If you own a BMW or a Mercedes Benz that is out of warranty (we have both), you cannot do better than Stein Automotive. Great service, very accessible, always professional and thorough, very reasonable pricing.

Thank you so much for choosing Stein Automotive! We really appreciate you taking time out of your day to write about your positive experience. We have an outstanding warranty for any Mercedes, Audi, BMW, Porsche 3 year 36,000 miles! Thank you again for shopping local and supporting Family Owned Business.

- Bowman Field
5
Bowman Field

Stein Automotive is the only place I take my two Mercedes. Greg and the staff are professional, courteous, honest and fair. It is easy to make an appointment, they complete the work in a timely fashion and pick me up to bring them home. I rely on their expertise to make sure that I am safe when on the road. I highly recommend their services.

Thank you so much LeAnn Miles for taking time out of your day to write about your positive experience we really appreciate it. We have a great team of guys at the Bowman Field location! We strive for outstanding customer service. Thank you again!! See you soon

- Bowman Field
5
Bowman Field

Stein Automotive has been taking care of my Mercedez for years. I wouldn't go anywhere else. They are always honest and professional. Ask for Rob or Kenny. You can't go wrong. I recently started taking my sons Nissan there. They treat my son and his little car the same as if it were a luxury machine. A Plus and five stars all the way.

Thank you so much Laney Flanagan we really appreciate you taking time out of your day to write about your positive experience at Stein Automotive. We are family owned and operated and will always treat our clients fair and with the best customer service possible thank you again for the kind words!

- Bowman Field
5
Bowman Field

As usual, Kenny Hart as Manager made sure that my 1993 Porsche 968 with 485,000 miles received expert care. With digital notifications/updates and inspections sent to me, I could see exactly what they found and what needed to be repaired to maintain it in an excellent condition. Even found a specialty shop to refurbish the brake assemblies to a true "like-new" (or maybe better) condition. The only place I have let maintain my car for over 25 years!

Thank you so much Clifford Canavera for taking time out of your day to write about your positive experience with Stein Automotive for the last 25 years, Kenny is a great manager we are lucky to have him. Thank you for shopping local and supporting family owned business.

- Bowman Field
5
Middletown

Completed service timely and great customer service

Thank you Scott !

- Middletown
5
Middletown

Very clean, friendly staff! Definitely will be back

Thank you! We are lucky to have such an amazing staff. Ned & Dave take great care of all our customers!

- Middletown
5
Middletown

Amazing customer service!!! These guys are great

Thank you so much!!! We strive for outstanding customer service. Our staff is amazing and we have the best technicians around. Thank you so much for the positive review!!!

- Middletown
5
Middletown

Had my BMW X5 in for service at Stein auto. They did a great job, customer service was amazing I’ll definitely be back!!!

Thank you so much for the 5 star review!!!

- Middletown
5
Middletown

Excellent repair shop! Took my old Maxima here to have the transmission fixed. Was afraid it wasn’t the place for me when I saw all of the nice BMWs and Mercedes in the parking lot. I was wrong. They’re great! Very quick and efficient, with good prices and communication. My new go-to spot for sure!

Troy thank you so much for taking time out of your day to write about your positive experience at Stein Automotive! We have a great team of guys who are driven by customer service, we specialize in bmw and Mercedes-Benz’s but we do work on other vehicles as well. Thank you for shopping local and supporting family owned business. Hope to see you back soon!

- Middletown
1
Middletown

If you value your time, don't go to Stein. They will not call you when you need information on your vehicle's repair. Either you will have to wait excessively long for the repair, or you'll need to pull your repair from the queue because you need your car and they never called to let you know a reasonable timeline for the repair. You're better off using an organization that values your time. Update: After a response to my initial post, I expected to hear from a rep from Stein. Maybe I missed phone call or an email, but as of January 13, 2019, I've heard nothing. The issue with my vehicle turned out to be a fatal flaw; something Stein easily could have diagnosed and treated. After taking my car to another repair shop, it became clear that if I had been able to get my car repaired any sooner, it would have been repairable and the car would not have been total'ed out from the issue that Stein never bothered to call me about. Fair warning; You are likely better off using an organization that values your time.

Mr. Dunn I sincerely apologize for your less then perfect experience at Stein Automotive, we had a miscommunication problem with your phone number I believe we had one digit off and had a hard time getting a hold of you during the thanksgiving week. We truly do value our clients time we know how important it is and that is not how we operate. I will be calling you soon to talk more about your experience at Stein and again I am truly sorry for how your experience went. It is aways best to have an appointment, we try our best to service those walk in clients as well but for the best experience possible we recommend setting an appointment. I will be in contact soon Mr.Dunn - General Management Stein Automotive

- Middletown