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5
Bowman Field

This was more than simply getting a new tire. The rim had some damage. A solution was found. This demonstrates the value of a true automotive technician. The put time and talent into the effort. Use Stein Automotive if you are looking for quality and value.

Thank you for supporting our family business! We appreciate the review!

- Bowman Field
5
Middletown

5
Bowman Field

Update: Owner contacted me and made things right. I am no longer considered a customer.

We are looking into this and will be in touch tomorrow!

- Bowman Field
2
Bowman Field

5
Middletown

Mike, the Service Advisor and Mike the Service Technician were fantastic! They are so professional and know their business. I have a Volvo and took it in for service and it could not have gone better! I've never had such a great experience with an Auto Service and will continue to use Stein for all of my Volvo's needs! Thanks to the Shop Manager, as well.

5
Bowman Field

Dave chased the ghosts, and goblins out of my 944, no more spooky scary sounds..

Mr Perkins, I would of gladly taken care of your issue if you had brought the vehicle back to us, even though it was four years ago and out of warranty I would of worked with you and help you out. I’m sorry you feel this way I tried everything I could help you.

- Bowman Field
5
Middletown

5
Bowman Field

Thank you Emily we really appreciate the five star review !!!

- Bowman Field
2
Bowman Field

Update: Owner contacted me and explained shop charges included 6% sales tax reducing shop charges to $4. Offered a refund but missed his second call and haven’t received or heard anything since.. Power steering on Vehicle had started making noise when cold in the morning and took the car to Infinity for an oil change/service. Infinity’s estimate for pump was outrageous so I wanted a second quote using after market parts. Infinity added a small amount of steering fluid during service. Also needed front brakes. Planned to have the pump and front brakes done here. I left vehicle overnight for their inspection when cold. Next morning, they inspected, took vehicle for a test drive. They found nothing (suggested intermittent),. Cost of inspection & test drive was $87 plus over $13 in shop supplies? Shop supplies on test drive and inspection? Quote for front brakes ($787) was overkill with estimate including NEW rotors. Vehicle is a 2016 QX50 with 32k miles.

We are looking into this and will be in touch tomorrow!

- Bowman Field
5
Bowman Field

just had tune up for the winter and check engine light that was on but they are always professional offering nice services right now as lobby is closed love the text updates

Thank you Mr Kiper! We are so happy you love our new texting feature! It has become even more helpful with our lobby being closed we are able to provide a stress free contactless service from start to finish. People are really excited about the Pay-By-Text feature (no need to even come in to pay it can all be done via your cell phone. Thank you for choosing Stein Automotive and supporting locally owned business

- Bowman Field