5
Bowman Field

Update: I've always been impressed with Ned and the team at Stein but they have gone above and beyond. Drop off is easy, received text updates ,paid via my phone. Most importantly, they following all the COVID protocols. Love Stein! Customers is fantastic, thanks to Ned and Bridget. The inspection report link sent via text makes it simple to see what service is required and what is recommended for my car. Also, the status text messages are great. This is the only place I will take my car for service.

Thank you so much for taking time out of your day to write about your great experience at Stein Automotive! Were so glad you love our new texting program! Thank you for shopping local and supporting family owned business, we really appreciate it. Thank you!

- Bowman Field
5
Bowman Field

Great experience. Ned is great to work with. Will be back.

Thank you Doug! Ned is great were so blessed to have him apart of the Stein Family and team. Were family owned and operated since 1979

- Bowman Field
5
Middletown

I went in due to the amount of great ratings, since I'm new in town it hard to trust a shop with my Toyota Tacoma. But Stein Automotive was a pleasure working with. Their tech diagnosis was right on spot. They replace a couple driveshaft components and boom! The truck feels brand new again! Thank you!

Thank you so much, we really focus on being the best in town when it comes to servicing your vehicles. We want to fix it right the first time and give an outstanding 5 year warranty all while providing an amazing customer experience! Thank you so much for trying us out and for taking the time to write about your positive experience glad we got that Tacoma fixed up correctly for you !

- Middletown
5
Middletown

Simply the best of the best. I would and do recommend 100% of the time to anyone in need of work. Thorough. Thoughtful. Articulate. Excellent technical work. Total professionalism.

Thank you thank you thank you! We do our best to stand out above the automotive field and do whatever we can to give the best customer experience possible thank you for choosing Stein Automotive

- Middletown
5
Bowman Field

Ned and the team have always been responsive and professional. I’ve sent my cars here for years and appreciate the team there.

Thank you Mr. Jackson! Ned is fantastic we have a great team there at our middletown location, we really appreciate you trusting us and choosing Stein Automotive !

- Bowman Field
5
Bowman Field

These fine folks have done our work for over 20 years. I would never trust my vehicle to anyone else. The work has always been excellent...but, more importantly, their honesty and real concern for the customers best interest is always paramount. They are good friends who provide the best in automotive care and repair. Thanks, Stein !!!!

5
Middletown

I used Stein for my Audi's 75,000 mile service and could not be happier. The service was fast, professional, and a good value even in these times of Corona. I would highly recommend the intake clean as VWs are especially prone to carbon buildup. After this service the car is noticeably quicker with a smoother idle and overall powerband. I now have a mechanic I can recommend when people ask!

Thank you Mike! We really appreciate the great review. Yes! I absolutely love the Intake cleaning service as well, it is very good for the vehicle and you will notice restored power to engine, acceleration improvement, and better gas mileage! Thank you so much for shopping local and supporting Family Owned and Operated Business

- Middletown
5
Middletown

You guys rule! I have driven mini Coopers since 2002 So I have had my challenges. Stein is now #1 in my book Just top shelf, on all levels Thank you o so much Charlie Reed

Thank you Mr Reed! Mini coopers are our bread and butter our technicians are very skilled with all Mini Coopers. We love them so much we have mini coopers as our shuttle vehicles. Thank you Mr Reed!!!

- Middletown
5
Bowman Field

I live East of Cincinnati and I gave my Audi A6 to my 23 year old son who lives in Louisville. A couple of years after the fact, my son had a major problem with the Audi and took it to Stein for diagnosis. Unfortunately, they weren't able to help and worse, charged my son a significant amount of money for their efforts. However, I emailed them about the situation and Mr. Stein himself called me the very next day to apologize for the mistake and refunded the money charged to my son. That is integrity beyond reproach! Not many, if any, companies exhibit this type of integrity in today's world. Thank you and you have a customer for life.

5
Middletown

Extraordinary integrity!

Thank you so much Mike! We’re family owned and operated since 1979 we strive to give each customer the best experience possible and treat everyone with respect and integrity. Thank you for choosing Stein Automotive

- Middletown