Louisville Import Auto Repair

246 reviews
Middletown(502) 245-3414
12200 Shelbyville Rd. , Louisville, KY, 40243
Bowman Field(502) 452-9721
2816 Taylorsville Rd. , Louisville, KY, 40205
5
Bowman Field

Best customer service in town. Work done right and professionally.

Mr Tucker thank you so much for the kind words! We work very hard at being the best in town when it comes to customer service, thank you for choosing Stein Automotive and supporting family owned business

- Bowman Field
5
Middletown

Stein staff are always helpful and quick. I never am pressured to add service options and they communicate through text which is helpful when I’m busy at work. Once I had a large repair and they worked to reuse some parts and saved me $1000. That was a huge relief and not what I would’ve expected had I taken my car to the dealer. Highly recommend.

Thank you so much Mr Watts! Were Family Owned & Operated since 1979, we will always be upfront and honest with any issues we may see on your vehicle. We take advantage of every piece of technology we can to make the Automotive experience as easy and stress free as possible for our clients. Thank you for choosing Stein Automotive and supporting family owned business

- Middletown
1
Middletown

I took in my 2012 Audi A6 and paid almost $500 for them to run a diagnostic on the car that they think is could be multiple issues. I called Audi (which I should've done in the beginning) and they said the (said) issues isn't what it sounds like - I guess I shall see once Audi runs their diagnostic. If you're trying to save money to go here, I would advise you not too and just take to the dealership. I will say Brad was super nice and his professionalism is commendable. But paying half a grand and still not knowing the underlying issue - well that's just disappointing.

Ms Ly Im sorry to hear about your less then perfect experience with Stein Automotive, let me get with the team at Bowman Field and see what may have happened. I will be in contact with you as soon as possible, I want to make this right for you.

- Middletown
5
Bowman Field

They take care of my 2002 S500 like it was their own

We are family owned and operated since 1979, we know how much our clients love their vehicle and so do we. We will always take very good care of any clients vehicle under our care and watch while service is being performed. Thank you for supporting family owned business !

- Bowman Field
5
Middletown

Excellent service. Been bringing my vehicles here since we moved to area, always well done.

Thank you Mr Harrison, we really appreciate the great review and loyalty over the years! Thank you for choosing Stein Automotive

- Middletown
5
Bowman Field

I can't thank Stein Automotive enough. I will trust them with my car any day!

Thank you Julie!!! Thank you for choosing Stein Automotive and putting for trust in us. It truly means a lot and we want to thank you!

- Bowman Field
5
Bowman Field

Working with Ned at Stein Automotive makes having work done on your car easy. Ned is very professional, kind, and honest. Their estimates are very clear and even add a list of maintenance items as an addendum. We received updates on the repair process and they were following all the Covid-19 safety guidelines. Stein absolutely has a service model many other repair shops should adopt.

Kelli Thank you so much for the excellent review! Ned is fantastic, he will definitely make the process simple and easy. We want to make the car repair process and easy as possible thank you so much!

- Bowman Field
5
Middletown

If you own a German automobile this is the place to take it. Great service at good pricing.

Thank you Mr Barnes! German Automobiles are our bread and butter! We really appreciate the review and the kind works. It was a pleasure working with you.

- Middletown
5
Middletown

Reliable, competent, genuine, friendly and fair What more can you ask for?

Thank you so much for choosing Stein Automotive and supporting locally owned business. We’re family owned and operated since 1979 thank you for the awesome review we really appreciate it

- Middletown
5
Middletown

I was very pleased with the service and the fact that I was kept informed of the progress and when they finished my car was delivered to me.

Thank you! We are all about customer service and delivering an outstanding customer experience, thank you for choosing Stein Automotive

- Middletown
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