Louisville Import Auto Repair

The service I received here was fabulous. I was completely kept informed during the repairs with text messages and was sent a digital report with pictures and everything. A+ service.

I cannot say enough good things about Ned and the team he has assembled at Stein Automotive! I have worked with Ned for many years and have found him to be honest beyond reproach when it comes to dealing with my car. Ned has hired several impressive people over the years who have followed his standards. James is one of the most recent hires and it is my experience with Ned and James that prompted me to write this review. I own a 2000 Mercedes ML320 which I bought new in November of 2000. I just crossed over 245,000 miles and I have put every mile on that SUV. As soon as it was out of warranty, I began taking it to Ned. He was always honest and open about repairs that needed to be done. About a year and a half ago, I decided I was going to keep my ML320 and so I put some money into it to fix some issues it was having. Ned gave me very good advice about what to expect from this car and what would be asking too much. Well, sadly, just recently, James told me that a repair that needed to be made for safety purposes was going to cost a significant amount of money...much more than was reasonable to spend. As Ned has always done, James was very honest in his assessment. He said "...I know you love this car, but honestly it's time to move on." That statement struck me because in giving me that advice, for all he knew he was going to lose a customer if I chose to buy a new car. He did have my best interest at heart! So, I am now in the market for a used Mercedes to replace my ML320 and I can assure you that no one other than Ned and his team at Stein will service that vehicle! Thank you Ned and James!!

Great service!

Kenny and the staff at Stein have taken care of all of our auto service needs. We feel so comfortable with the service my college age daughter knows to go see Kenny when she has a problem.

The best customer service I've ever had. Straight up about repairs that you need, give good advice, and always put the customer first. I would recommend them to anyone. Great group

I had the best service. Kenny was easy to deal with and had my car in and out in less time than I thought. Stein is the place to go!!!

Honest and quality work. Highly recommend and will be bringing back my VW in the future.

If you own a BMW or a Mercedes Benz that is out of warranty (we have both), you cannot do better than Stein Automotive. Great service, very accessible, always professional and thorough, very reasonable pricing.

Stein Automotive is the only place I take my two Mercedes. Greg and the staff are professional, courteous, honest and fair. It is easy to make an appointment, they complete the work in a timely fashion and pick me up to bring them home. I rely on their expertise to make sure that I am safe when on the road. I highly recommend their services.

Stein Automotive has been taking care of my Mercedez for years. I wouldn't go anywhere else. They are always honest and professional. Ask for Rob or Kenny. You can't go wrong. I recently started taking my sons Nissan there. They treat my son and his little car the same as if it were a luxury machine. A Plus and five stars all the way.