5
Middletown

The service I received here was fabulous. I was completely kept informed during the repairs with text messages and was sent a digital report with pictures and everything. A+ service.

Thank you Mr Wood we really appreciate the review!

- Middletown
5
Middletown

I cannot say enough good things about Ned and the team he has assembled at Stein Automotive! I have worked with Ned for many years and have found him to be honest beyond reproach when it comes to dealing with my car. Ned has hired several impressive people over the years who have followed his standards. James is one of the most recent hires and it is my experience with Ned and James that prompted me to write this review. I own a 2000 Mercedes ML320 which I bought new in November of 2000. I just crossed over 245,000 miles and I have put every mile on that SUV. As soon as it was out of warranty, I began taking it to Ned. He was always honest and open about repairs that needed to be done. About a year and a half ago, I decided I was going to keep my ML320 and so I put some money into it to fix some issues it was having. Ned gave me very good advice about what to expect from this car and what would be asking too much. Well, sadly, just recently, James told me that a repair that needed to be made for safety purposes was going to cost a significant amount of money...much more than was reasonable to spend. As Ned has always done, James was very honest in his assessment. He said "...I know you love this car, but honestly it's time to move on." That statement struck me because in giving me that advice, for all he knew he was going to lose a customer if I chose to buy a new car. He did have my best interest at heart! So, I am now in the market for a used Mercedes to replace my ML320 and I can assure you that no one other than Ned and his team at Stein will service that vehicle! Thank you Ned and James!!

Thank you Thomas Kelley ! We really appreciate the great review of our service with you. We will always be transparent and honest and help out anyway we can! Were always here for you! Thank you for being such a great loyal customer

- Middletown
5
Bowman Field

Great service!

Thank you ms.shelton we really appreciate the review!!!

- Bowman Field
5
Bowman Field

Kenny and the staff at Stein have taken care of all of our auto service needs. We feel so comfortable with the service my college age daughter knows to go see Kenny when she has a problem.

Thank you so much Mr. Fogo for the great review! We really appreciate you taking time out of your day to do that. Being a Family owned and operated business we strive to make everyones experience as stress free as possible. Kenny and his staff are very knowledgeable and helpful when it comes to getting your car back on the road as soon as possible. Thank you for choosing Stein Automotive and supporting locally owned business.

- Bowman Field
5
Bowman Field

The best customer service I've ever had. Straight up about repairs that you need, give good advice, and always put the customer first. I would recommend them to anyone. Great group

Thank you so much Mr.Blayney we really appreciate you taking time out of your day to write about your positive experience at Stein Automotive! Thank you for choosing Stein Auto & Shopping Local.

- Bowman Field
5
Bowman Field

I had the best service. Kenny was easy to deal with and had my car in and out in less time than I thought. Stein is the place to go!!!

Thank you Mr.Elmroe! We really appreciate you taking time out of your day to express your positive experience at Stein Automotive! We pride ourselves on customer service in a timely fashion. Kenny is a great manager we are lucky to have him. Thank you again and thank you for choosing Stein Automotive!

- Bowman Field
5
Bowman Field

Honest and quality work. Highly recommend and will be bringing back my VW in the future.

Thank you so much Ms.Reinhart we really appreciate you taking time out of your day to write about your positive experience with Stein Automotive. We are family owned and operated and will Always stand on honestly and quality repairs. Thank you so much!

- Bowman Field
5
Bowman Field

If you own a BMW or a Mercedes Benz that is out of warranty (we have both), you cannot do better than Stein Automotive. Great service, very accessible, always professional and thorough, very reasonable pricing.

Thank you so much for choosing Stein Automotive! We really appreciate you taking time out of your day to write about your positive experience. We have an outstanding warranty for any Mercedes, Audi, BMW, Porsche 3 year 36,000 miles! Thank you again for shopping local and supporting Family Owned Business.

- Bowman Field
5
Bowman Field

Stein Automotive is the only place I take my two Mercedes. Greg and the staff are professional, courteous, honest and fair. It is easy to make an appointment, they complete the work in a timely fashion and pick me up to bring them home. I rely on their expertise to make sure that I am safe when on the road. I highly recommend their services.

Thank you so much LeAnn Miles for taking time out of your day to write about your positive experience we really appreciate it. We have a great team of guys at the Bowman Field location! We strive for outstanding customer service. Thank you again!! See you soon

- Bowman Field
5
Bowman Field

Stein Automotive has been taking care of my Mercedez for years. I wouldn't go anywhere else. They are always honest and professional. Ask for Rob or Kenny. You can't go wrong. I recently started taking my sons Nissan there. They treat my son and his little car the same as if it were a luxury machine. A Plus and five stars all the way.

Thank you so much Laney Flanagan we really appreciate you taking time out of your day to write about your positive experience at Stein Automotive. We are family owned and operated and will always treat our clients fair and with the best customer service possible thank you again for the kind words!

- Bowman Field